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"The science is nearly there, but we have to find a reliable way of doing it" - David Williams
 

Web Hosting Always On Policy

We believe in backing our promises with real guarantees.

We offer an "Always On!" uptime guarantee because we have invested heavily in the equipment and systems that comprise our hosting platform and we hire only the best and brightest administrators to ensure that our core systems and services are up and running around the clock.

Subject to the terms of our Always On! Uptime Policy, your hosting service will be available at least 99.7% of the time in any given calendar month, or you will receive a credit * to your account according to the following schedule:

Availability Credit (Percentage of total bill)
95-99.7% 25%
90-94.9% 50%
Below 90% 100%

* Credit will be issued for for service charge on a monthly basis, regardless of account billing cycle. For VPS Hosting services: downtime unrelated to our network or hardware is not eligible for consideration. A cast iron money back guarantee.
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